Refund Eligibility

You may request a full refund prior to gaining access to classes and course content contained in the West Coast Bible College and Seminary (WCBCS) Online Learning Management System.

Once access to course content has been granted via a system generated web link sent to the e-mail you have provided, you are no longer eligible to receive a refund.

Other eligibility requirements include

  • All refund requests must be made in writing

Claiming Your Refund

Please complete the following steps to claim for your refund:

Mail your written refund request to: 

West Coast Bible College and Seminary Customer Care Department at 7700 Windrose Ave. Plano, TX 75024

  • Please state the reason(s) for the refund request
  • Allow approximately 4-6 weeks for your request to be processed.

Non – Refundable Items

Print materials purchased from the West Coast Bible College and Seminary website including but not limited to: Books, Binders, Study Guides, Marketing Materials, Clothing Items (t-shirts, hoodies, hats, cups, etc.) and other materials may be exchanged within the first ten days of purchase but cannot be refunded. In addition, DVDs, CDs and other electronics may be exchanged within the first ten days of purchase but cannot be refunded.

Once access to online training and course content has been granted via a system generated web link sent to the e-mail you have provided, you are no longer eligible to receive a refund on the online training courses.

Cancellation Policy

If you do not wish to proceed with an automatic renewal for an upcoming membership year, please complete the following steps:
 

All Cancellation Requests Must Be Made in Writing

 

Mail Your Cancellation Request to: 
West Coast Bible College Customer Care Center
7700 Windrose Ave. 

Plano, TX 75024 Suite 300 

Annual Memberships automatically renew unless cancelled by completing the steps above.
Last Updated: May 18, 2019